Find a Person

Tracing a person in the UK can often be a tricky task. It can appear to be straight forward, especially with the availability of the internet and social media, but it can also require quite a bit of time and investigative work. The more information you have about a person that you want to locate, usually the easier it is. Whether you are looking for a long lost friend or family member, or someone that owes you money, we can use the information you provide and use meticulous and discreet processes and make enquiries on your behalf.

We can find people fast, using a vast range of resources that we have access to, that aren’t generally available to everyone. We can search electronic records from public bodies and credit reference agencies for an e-trace (£19.50), follow up on enquiries for a more in-depth trace (£35.00) and attend addresses, take photographs or videos for a doorstep trace (£75 p/h). So depending on what information you have and what level of service you require, we are sure we can help in your search.

Please select the service you require from the options below, and click “start here” to provide us with your information.

Whichever service you require, we will send you a report with all the information that we have collected.

If you are looking for more than one person then our batch trace option may be the service that best suits you, please contact us to find out more about this or any part of our service.

E-Trace - £19.50 (plus VAT) - This is basic automated tracing process that gains information from public bodies and Credit Reference Agencies.

  • This service is to locate people for debt recovery purposes only.
  • To use this service you must provide a full last known address for the subject.
  • Confirm that the matter is debt related.
  • There is no Re-Trace Policy with this service.

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In Depth Trace – £35.00 (plus VAT) - Vilcol will assign your instruction to one of our award winning experienced in-house investigators.

·They will carry out various enquiries and follow leads based on the information supplied by you and as a result of any other information gained.

  • We charge for this service if third party sources confirm that the subject is still resident at the address supplied.
  • Average response time is 10 working days.
  • We can do it faster if you want but that will cost more.
  • If you want a faster service when instructing us please either tick same day, 24 hour or 48 hour.
  • Please note that you can also instruct us on this service if you cannot provide a last known address. (£40 supplement).
  • Our report will be emailed to you when we receive payment.
  • All successful Traces have a free 30 day Re-Trace policy.
  • Re-Trace Policy: Vilcol will re-check free of charge any information supplied by us if the request is received in writing within 30 days of the date of our report.

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Doorstep Trace - £75.00 per hour (plus VAT) - Vilcol will assign your instruction to one of our award winning experienced Field Agents.

  • They will carry out various enquiries and follow leads based on the information supplied by you and as a result of any other information gained.
  • This is not a success only service.
  • Fees are paid by the hour plus one hour for processing our report.
  • If you also order photograph/video a further hour will be added for processing.
  • Our fee is all inclusive.
  • You will not be charged for mileage, refreshments or any other costs.
  • Typically many people do not know how many hours these enquiries take.
  • Call our Client Liaison Department on 020 8390 9988 and they will happily talk you through it.
  • Fee £75.00 per hour.
  • A minimum retainer fee of 4 hours must be received prior to start of investigations.
  • Our report will be emailed to you when we receive payment.
  • If the investigation takes less than 4 hours to complete the balance will be refunded with our report.

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Fees not inclusive of VAT.