
Client Case Study: FCA Pensions
As an FCA authorised agency, Vilcol frequently works with banks and building societies to help trace missing individuals and debtors. One of the most common cases we receive is building societies who need to find an updated customer address for those receiving pensions.

Client Case Study: Genealogist tracing
We were recently contacted by a solicitor in the UK who needed our tracing agents help to track down a long lost relative in a probate case. This is a case we see very often at Vilcol, as people may be included in a will, or have a claim to the will, and need to be contacted before the will can be processed correctly.

Unravelling suspicions: our infidelity surveillance services
At Vilcol, we understand the delicate nature of suspicions and the importance of clarity in matters of the heart. We take all of your concerns seriously, and strive to provide you with legally and efficiently obtained answers.

Identity verification checking: unveiling romance scams, catfishing and online trolls
In recent months, we have been inundated with requests for our identity verification service. Most of the enquiries have been for an ID check on an individual they are romantically involved with in some form or another. We are seeing a rapid increase in people falling victim to catfishing, love bombing, romance blackmail, pro daters, online intimate activity, and inheritance romance scams. In some instances, the check is made too late, with the client already having or, even worse, having been ‘fleeced’ with their life savings.

Everything you need to know about serving statutory demands
A statutory demand is a written warning from a creditor. It will state that if a person owing debt doesn't pay their debt or come to another arrangement that is acceptable to the creditor, the creditor can apply to start court proceedings to bankrupt their debtor.
Once the debtor has been served with the statutory demand, they have 21 days to pay their debt in full or come up with an acceptable arrangement.

Tenant Debtor Tracing 101: How a Professional Tracing Company Can Help You Locate Your Missing Tenan
As a landlord, you have the right to track down tenants who have gone missing in order to recover any unpaid rent and damages. This is an uncomfortable situation to be in but is unfortunately very common. Tenant debtor tracing can be a daunting and time-consuming process, which is why many landlords choose to hire a professional tracing company, like Vilcol, to help them locate their debtors.

Is Debtor Tracing Worth the Effort?
Chasing a debtor who owes you money can be a frustrating and stressful process, but a professional debtor tracing service can make the process much easier. While debtor tracing may come at a small cost, it's worth investing in, as it ensures you get your money back in the long run.
The process is accurate, efficient, and saves you time and stress. If you're a landlord or creditor, consider the pros and cons of debtor tracing to determine whether it's worth the effort. We will ensure to work hard to get you the debt owed.

Tracing Missing Relatives: Benefits, Tips and When to Hire a Professional
If you plan on tracing a lost relative by yourself, take the time to gather as much information as possible and use online resources to assist in your search.
However, some cases may require the expertise of a professional people tracing company, which can bring a wealth of resources to the table, from advanced technology to compassionate skilled individuals. If this is the case, do not hesitate to contact us so we can discuss the specifics of your unique situation with you, and help you reconnect with a missing family member.

Get your international tracing done right
If you need to find people across the globe, you’re in the right place.
Trying to locate someone internationally is a time-consuming experience to do by yourself. With an advanced network of tools, techniques and associates, Vilcol has developed a unique expertise in international tracing. We provide you with a fast, efficient and compliant method of finding someone abroad who you need to locate or reconnect with.

Process Server Case Study: Serving Divorce Papers
Divorce is always a difficult process, even when separations are amicable. Vilcol is often called upon to serve divorce papers by family law lawyers to ensure the process can be concluded in an efficient manner. Combining our people tracing and process serving experience has come in handy on multiple occasions. We have had experiences where the spouse being served had disappeared, likely because they were unwilling to receive their divorce papers and wanted to evade being served. On occasions, we have had to hunt people down at some interesting locations, including their country club, their workplace, their new partner’s address, their favourite pub, and even their habitual morning coffee shops, to serve them the papers they have otherwise avoided being served.