Buyer Beware Trace

Buyer Beware Trace

Vilcol provides a rapid, efficient and compliant trace service.

Buyer Beware Trace

Have you been ripped off when buying from the internet?

Were the goods not as described, not delivered, you have had no response, etc?

Vilcol provides a rapid, efficient and compliant trace service. If you have any of the following we may be able to help you locate the person or company who sold you the goods that you are not happy with. If required you can use our report to progress your case with the Trading Standards Office.

Name(s)

Address(s)

Telephone number(s)

Website(s)

IP Address(s)

Email address(s)

Vilcol will assign your instruction to one of our award winning experienced in-house investigators to research your subject. Upon your behalf they will carry out various trace enquiries and follow leads based on the information supplied by you and as a result of any other information gained. Please be advised that we will charge for this service if third party sources confirm that the subject is still resident at the address supplied. All successful Traces have a free 30 day Re-Trace policy.

Re-Trace policy – Vilcol will re-check free of charge any information supplied by us if the request is received within 30 days of the date of our report.

Trace Fee £45.00 on a success only basis with no pre payment fee.

START HERE

If you do not have the name and address and additional fee of £40.00 will be added.

When instructing us place the information concerning Telephone number(s), Website(s), IP Address(s) and Email address(s) in the further information box. We will do the rest.

Our report will be emailed to you when we receive payment.

Fees not inclusive of VAT.

Buyer Beware Trace FAQs

Q: Is shopping online safe?

A: Most of the time online shopping is safe as long as you're buying from legitimate online companies or from reputable individual sellers with good reviews. It’s important to do your research and only buy from secure websites.

If you’ve had problems with shopping online, we can help. Instruct us today.

Q: What can I do if I’ve been ripped off online?

A: If you’ve had trouble with online shopping, i.e. your goods weren’t as described, they weren’t delivered or you’ve had no response, Vilcol can help.

Q: What can I do if I ordered something online and never received it?

A: If you’ve bought something online but not received it and cannot contact the sender, Vilcol may be able to help you locate the person or company who sold you the goods. All we require is one of the following:

  • Name(s)
  • Address(s)
  • Telephone number(s)
  • Website(s)
  • IP Address(s)
  • Email address(s)

Need our help? Start here.

Q: What is the safest way to shop online?

A: Shop only with companies and sellers you trust. Make sure the website is secure and that you know your rights and the company's returns policy. Ensure that your software and virus protection is up-to-date and use strong passwords for online accounts and shop with your credit card to get the best liability protection.

If you’ve had problems with shopping online, we can help. Instruct us today.

What our customers say

Solicitor

Thank you very much indeed for this report and for your prompt delivery.
I must say I am incredibly impressed with your service and will most definitely be using it again.
You definitely deserve a well earned drink this evening for that result!
My client is so chuffed as it means not having to push back court proceedings (which they have had to do before) as we can send the paperwork there so you have saved them a great deal of time and money which is fantastic!

Thanks again

Find out more about financial enquiries.

Customer Service Recommendation

Hi,

Just a quickie to thank you for all your help and advice in the initial stages of this below case, over a year ago... I was so despondent initially, but you invited me to call, talked me through the necessary steps and recommended the transferring of it to the High Court etc
I have today received notification that they finally tracked her down and that her dad finally paid the debt which has now been transferred into my account, so all's well that ends well.
Many many thanks once again to yourself and your team and I will certainly recommend you to anyone I know who needs similar help.

Find out more about Vilcol debt collection.

National Audit Office

The National Audit Office - NAO - sought to ascertain whether it was possible to trace current addresses for migrants that the UK Border Agency were unable to locate. Hence to ascertain whether there are more cost- effective methods the Agency could be using to trace overstayers and absconders & selected Vilcol.com for this exercise.

Find out more about our international tracing services.

Client Account Manager

"We have had a number of these reports from Vilcol.com.
As a commercial credit management agency we have found the reports extremely useful when deciding how to progress some of our more difficult cases, as any positive information we can find can assist us with our overall collections"

FInd out more about credit control services.

JB

"We have been using Vilcol for 3 years now and I have to say they are one of the best tracing agencies in this sector. Quick, efficient, accurate and detailed information.

Any problems are being resolved effectively, always contactable, I would have no problem in recommending their services. Keep up the good work"

Law Society Council member representing women

"I needed to find a debtor who had supposedly moved abroad. Within 2 hours he was found living in Chiswick W4. I successfully reclaimed the debt for my client who was delighted and impressed"

Find out more about our debt collection services.

National Audit Office

The National Audit Office - NAO - sought to ascertain whether it was possible to trace current addresses for migrants that the UK Border Agency were unable to locate. Hence to ascertain whether there are more cost- effective methods the Agency could be using to trace overstayers and absconders & selected Vilcol.com for this exercise.