Services - Debt Collections
Vilcol utilise a highly specialised and flexible debt collection procedure. Our new MIS computer system show five times more information on screen. Our collectors can monitor debtor response ten times quicker - stage by stage.
Your accounts can be accessed by you 24:7 via our Remote Audit Facility; 'Vilcol On-Line'. You can send us instructions in any format and recieve reports as per your requirements. Vilcol is a responsible call centre user avoiding 'Silent Calls' and concentrating on quality negotiations not predictive quantity.
Collections Area Covered:
All types of consumer and commercial debt strategies are available. We can use a customer care approach to recoveries at the front end debt surveillance at the back end utilising doorstep. We accept pre-litigation and post litigation instructions. Our fees are determined by your specific requirements; please contact us to discuss you requirements.
We are fully compliAnt in call recording including PCIDSS.